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Privacy Policy

Privacy Policy

Rove Haven Holiday Homes LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect various types of information, including:
1. Personal Information:
  • Name, email address, phone number of the guest
  • Payment details (credit card information, billing address)
  • Government-issued identification (for verification purposes)
  • Communication preferences (marketing preferences, feedback)
2. Non-Personal Information:
  • IP address, browser type, device information
  • Usage data (pages visited, time spent on the site, clicks)

How We Use Your Information

We use your information for the following purposes:
1. Providing Services:
  • Processing bookings, reservations, and payments
  • Communicating with you about your bookings, inquiries, and account updates
2. Improving Services:
  • Analyzing user behavior and preferences to improve our website and services
  • Personalizing your experience based on your preferences and history
3. Marketing and Communication:
  • Sending promotional offers, newsletters, and updates with your consent
  • Responding to your inquiries and feedback
4. Legal Compliance:
  • Complying with legal requirements, such as tax regulations and fraud prevention
  • Protecting our rights and property

Information Sharing

We may share your information with the following parties:
1. Service Providers:
  • Payment processors, financial institutions, and billing partners
  • IT service providers for website maintenance and security
2. Business Partners:
  • Property owners, hosts, and affiliated rental agencies for booking purposes
3. Legal Compliance:
  • Law enforcement agencies, regulatory authorities, or legal advisors as required by law

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to track user activity, analyze trends, and improve our services. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before interacting with them.
Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe that your child has provided us with personal information, please contact us to request deletion.
Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at hello@rovehaven.com
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